Case Study: Air Conditioning Replacement in Williamsburg, VA

A/C Masters was contacted by a homeowner in Williamsburg, VA, whose central air conditioning unit had stopped working. Upon inspecting the unit, our Williamsburg HVAC technicians determined the cause, provided the homeowner with repair and replacement options, and installed a new energy-efficient model within 7 days.

The Problem

On one of the hottest days of the year, the homeowner noticed that their system of 22 years was no longer cooling the house and called A/C Masters.

  • When our Williamsburg HVAC technicians arrived, they inspected the unit and found that the air conditioner hoses were frozen and would need to be thawed out before they could provide the homeowner with their recommendations.
  • The homeowner was instructed to run the A/C unit on fan mode for several hours, forcing hot air through the unit to remove the ice buildup.
  • A/C Masters returned to the home the following day and thoroughly inspected the unit, examined the coils and drains for leaks and cracks, and checked the coolant levels. They discovered that the coolant was low and would need to be replaced.

The Solution

Because the air conditioning unit was more than 20 years old, it was using R-22 coolant, which the U.S. stopped producing in 2020 and is, therefore, very expensive to purchase.

  • Since the average lifespan for HVAC units is around 15 years, the technicians estimated that this unit would likely break down more often and ultimately fail completely, even with the replaced coolant.
  • Our Williamsburg HVAC technicians explained these details to the homeowner, and indicated that they would not recommend purchasing the expensive coolant, only to have the system breakdown or fail completely in the near future.
  • The homeowner agreed that A/C replacement was the best solution, and A/C Masters sent over a quote with air conditioning unit options.
  • The homeowner chose the option they felt was best suited for their budget and home, a new energy-efficient air conditioner by American Standard, and it was installed the following week.
  • Since installing the new unit, the homeowners have been able to enjoy a comfortably cool home despite the summer’s hottest temperatures in years. They have also been pleasantly surprised with the decreased energy costs.

Choose A/C Masters for Air Conditioner Replacement in Williamsburg, VA

At A/C Masters, we believe in maximizing your comfort, not your costs. We are committed to providing transparent pricing, and our Williamsburg HVAC technicians always take the time to explain your options. In some cases, A/C repairs are the smart solution, but when they’re not, we make sure the customer understands why we recommend air conditioner replacement instead.

For air conditioner installation, maintenance, repairs, and replacement in Williamsburg and the surrounding area, call us or contact us online.

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With our exceptional expertise and dedication, we are committed to ensuring the comfort and satisfaction of our valued customers across these regions. Trust A/C Masters for all your heating, cooling, and ventilation needs in the Virginia Peninsula!
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