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Check Out What Our Customers Are Saying
Harry StinsonFebruary 26, 2025 The folks at A/C Masters are excellent. From the front office all the way to the service technicians, communication, timeliness and “bang for your buck” is found in each part of the company. Cannot recommend them enough. Richard FreetFebruary 20, 2025 As always, Allen, the A/C Masters technician arrived right on time and began my semi-annual inspection on my downstairs system. It wasn’t long before he discovered a fault indicator and began troubleshooting the problem. He performed tests on likely components, which included removal one that seemed to be at fault. His test results didn’t on it just didn’t seem to match the problem. He reconnected all the parts and cycled my system again. It now worked properly and did so again when repeated. It seemed to be just an electrical contact problem not requiring a replacement part. After finishing all system checks on both systems, he created a summary report to email to me. Allen’s experience and patience averted having to pay for an un-necessary repair. This is why I continue to use A/C Masters and give them 5-star ratings. andy tomaFebruary 19, 2025 Please note my experience with services provided, by A/C Masters took place on Sunday - Feb 16, 2025 (Weekend Service Call). I must start with posting the 5 Star service-rating due to resolution by Technician Adrianna. First, I am a Military Retiree after 27-plus years of Active-Duty service, plus 20 years of Civil Service for DOD. This is relevant because of the importance of services provided to me this past weekend on Sunday. I've been there, and I certainly realize the level of commitment and proficiency needed to get the job done; I witnessed that very same activity, by Adrianna in diagnosing and resolving my power-shortfall of my GENERAC natural-gas generator. My sincere thanks to A/C Masters and Adrianna for answering my call for help. (By An Old and Appreciative Senior Master Sergeant Retired, USAF). Carolyn HarrisFebruary 18, 2025 Dependable, professional and efficient. We are very pleased to rely upon your services. Allen always gives 100% satisfaction. Alisa PotterFebruary 18, 2025 1 year check up on my units that they installed. Tech is always professional, knowledgeable and courteous. David CheslakFebruary 8, 2025 Ariana again, did an excellent and professional job. Well done! Pat DunningtonFebruary 8, 2025 A/C Masters is OUTSTANDING. Adrianna has been my service tech for years and always - always - provides excellent service, answers any questions I have, and lets me know if she notices anything awry. The office staff is also very responsive and helpful. Great company with great people. HIGHLY RECOMMEND!Load moreGoogle rating score: 4.9 of 5, based on 611 reviews
Newport News Customer Shares Video Testimonial
Discover why our customers love working with A/C Masters! In this heartfelt video testimonial, one of our valued Newport News clients shares their experience with our team. From expert service to friendly communication, hear firsthand how we prioritize customer satisfaction and deliver top-quality HVAC solutions. Watch the video to see why A/C Masters is the trusted choice for homeowners across the Virginia Peninsula!